Responsible Gaming

Our Commitment

Gambling should be entertainment. When it stops being that, we provide the tools to help. Every Lola Jack Casino account has access to deposit limits, cooling-off periods, and self-exclusion. These tools are available in your account settings or through live chat — use them whenever you need to.

Deposit Limits

Set daily, weekly, or monthly deposit limits in Account → Responsible Gaming. Limits take effect immediately. To increase a limit, a 24-hour cooling period applies. To decrease, effective immediately.

Self-Exclusion

Request self-exclusion through live chat or Account settings. Periods available: 6 months, 1 year, 2 years, 5 years, or permanent. During exclusion, your account is suspended and you cannot re-register.

Support Resources — Australia

• Gambling Help Online — Free 24/7 support: 1800 858 858
• Lifeline — Crisis support: 13 11 14
• BeGambleAware — International support resource

Signs of Problem Gambling

Chasing losses. Gambling with money you can't afford to lose. Gambling affecting your relationships or work. Feeling unable to stop. If any of these apply, please use our self-exclusion tools or contact a support service above.

18+ Policy

Lola Jack Casino is strictly 18+. Age verification is required for all accounts. We do not allow underage gambling and cooperate with all requests to exclude minors.